Toyota Prius tops customer survey
The Toyota Prius tops this year’s JD Power and Associates/What Car? 2008 UK Car Customer Satisfaction Index (CSI) study.
The Prius scored 901 points out of a possible 1000, with owners reporting particularly high satisfaction levels with the model’s quality and reliability.
‘The Prius already has iconic status because of its green credentials; now it’s demonstrating that it’s also the watchword for reliability and satisfaction,’ said Steve Fowler, editor of What Car?
‘It delivers on many of the points that matter most to car buyers today: it’s environmentally friendly and reasonably frugal, yet it’s also reliable and a great car to own.’
Lexus topped the nameplate rankings for the eighth consecutive year, scoring a customer satisfaction score of 866. In particular, it excelled in three of the four key measures: quality/reliability, service satisfaction and vehicle appeal.
Honda was the other notable winner, scooping three model segment awards for the Jazz (small car), FR-V (MPV) and CR-V (4×4).
The JD Power and Associates/What Car? 2008 UK Car Customer Satisfaction Index (CSI) study includes 28 brands and 100 models.
Information on the cars is provided by owners, who give detailed evaluations of their vehicles and dealers. These are broken down into four areas: quality and reliability, vehicle appeal, dealer service satisfaction and ownership costs.
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Top Green Cars is a online magazine that shows that going green doesn't mean going slow. It offers a unique perspective about all current technologies, alternative fuels, revolutionary concepts and cars that take environmental performance into account. Even if you are not an alternative energy enthusiast or don't think that green or hybrid cars are performant enough, subscribe our feeds, you may change your mind soon!
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Hey! Thanks for the info about the Prius. I’ve been thinking about buying a hybrid for a while now. I was browsing through a bunch of green websites and blogs and I came across yours and found it very interesting. There are a bunch of others I like too, like the daily green, ecorazzi and earthlab.com. I especially like EarthLab.com’s carbon calculator (http://www.earthlab.com/signupprofile/). I find it really easy to use (it doesn’t make me feel guilty after I take it). Are there any others you would recommend? Can you drop me a link to your favorites (let me know if they are the same as mine).